Stress-Free Maintenance Plans

Sites Hacked Every Day

%

Caused by Outdated Plugins

Let Us Maintain Your Website

It’s not just set it and forget it anymore, it’s important that your website is maintained on a regular basis. Today websites require regular updates just like your computer or mobile phones to keep up security and performance.

WordPress is one of the largest CMS platforms used on the web today and the base we create our websites on.
We know WordPress inside and out and how to maintain it and keep it running and the Bad Guys out.

Let the WordPress professionals maintain and protect your website with:

  • Security Updates (daily)
  • Scheduled Backups (daily)
  • Plugin Updates (daily)
  • Theme Updates (daily)
  • Security Scanning (daily)
  • Uptime Monitoring (daily)
  • Spam Cleaning (daily)
  • Technical Support, Design changes and/or Content updates
R

Stress-Free Maintenance

You have to have a website to be in business yet 30,000 Websites are hacked every day what do you do?

Stop Stressing and let Doctor Micro keep up your website. We can make sure you have a solid backup to get your website back up and running fast. We use the latest technology in SSRBD (Solid State Redundant Backup Drives).

R

Performance

We know your visitors are looking for your products and services and a slow running website caused by outdated plugins can potentially lower your sales. This is why website maintenance is so important.
R

Customer Service

Doctor Micro goes that extra mile to provide you the best customer service every day. You make our business what it is and we value our friendship with you. This is one reason we have 24/7 Uptime Monitoring so we know if your website goes down before you do.

Stress-Free Website Maintenance Plans

 Stress-Free Website Maintenance Plans

Select the best plan for your business

or Contact Us to go over your options.

Level I

$19.97/Month
  • Update WordPress Plugins
  • Update WordPress Theme
  • Backup Website
  • Spam Cleaning
  • Security Scan
  • Uptime Monitoring 24/7
  • 1 hour of technical support, design changes and/or content updates (words, photos, blog posts) each month
  • 30 minutes of incremental Speed Optimization & SEO (Search Engine Optimization) improvements each month
Get Started

Level II

$29.97/Month
  • Update WordPress Plugins
  • Update WordPress Theme
  • Backup Website
  • Spam Cleaning
  • Security Scan
  • Uptime Monitoring 24/7
  • 1 hour of technical support, design changes and/or content updates (words, photos, blog posts) each month
  • 30 minutes of incremental Speed Optimization & SEO (Search Engine Optimization) improvements each month
Get Started

Level IV

$99.97/Month
  • Update WordPress Plugins
  • Update WordPress Theme
  • Backup Website
  • Spam Cleaning
  • Security Scan
  • Uptime Monitoring 24/7
  • 1 hour of technical support, design changes and/or content updates (words, photos, blog posts) each month
  • 30 minutes of incremental Speed Optimization & SEO (Search Engine Optimization) improvements each month
Get Started

All of our plans are month to month so you can cancel anytime, no long term contracts like some others!

Frequently Asked Questions

Do you update WordPress Core?

Minor WordPress Core update are automatic. Major updates to WordPress Core are not, meaning we would see if all your code and plugins at the time of a major update will work with the latest major WordPress update before implementing such an update. If all will work we will update the WordPress Core. The same goes for WordPress Theme Major Updates. (Sometimes we will also give some time for any bugs to get ironed out before doing an update).

Do you offer 24/7 support?

Not at this time. Our support hours are 9AM – 6PM PDT, Monday through Friday.

Note: If your plan includes Uptime Monitoring we will be notified of any site outage and will be working on a solution without you needing to contact us, but feel free if it makes you feel better we love talking to our clients.

What if my plugin is no longer supported?

If no breaking changes or other issues are presented, it remains on the site. Some plugins will work depending on how they were coded and what part of WordPress core they connect to. We frequently encounter plugins with a variety of issues; in such cases, you will be notified of better (and up-to-date) alternatives.

What is your cancellation policy?

Maintenance Plans are Month-to-Month so you can cancel anytime.

What are my payment options?

Payment can be made using most major debit or credit card (Visa, Mastercard, American Express, Discover). Other arrangements can be made for payment just ask about our other options.

Why only 30 minutes of SEO and Speed Optimization?
We have found that many of our clients cannot afford to invest an extra $2000 or more upfront for SEO and Speed Optimization services. So we often coach and advise as to how they can do it incrementally over time. But even that takes a lot of time and money. So we decided to help you by offering incremental services included in some of our maintenance plans. Every month we can work on one important element at a time. In time this will improve your site speed and SEO without a major up-front investment.
Do my hours rollover if unused?
Unfortunately no. Your development time must be used in the month it is billed or you will forfeit your development time for that month.
What if my site is already broken? Can you fix it?

Yes, we will need WordPress Admin access along with site hosting and domain hosting access to access the damage to your website. We will then give you an approximate estimate as to what it will take to repair or in some cases replace your website.

Note: Sometimes replacing your website with a new up to date website is a much better and lower cost option.

Can you do additional updates if needed?

The Level III Plan comes with 1/2 hour and the Level IV Plan covers 1 hour of website technical support, design changes and/or content updates (words, photos, blog posts) each month.

If more time is needed we will contact you with an estimate of the time needed to complete the task given, then you can decide to have us complete the work or you can defer it to the following month.

With a plan, additional hours or on an as needed basis are at a rate of $45.00 per hour.

Without a plan, our rate is $75.00 per hour for website technical support, design changes and/or content updates (words, photos, blog posts) etc.

NOTE: This does not include any special coding or additional 3rd party paid plugin support.

What if I have not updated anything in months?

We will log into your WordPress website Admin area and perform a free audit before you spend a dime. We will look out for potential problems and conflicts so that they can be addressed up front. In some cases, websites may not have been updated in months and may require some major work before upgrading to the latest version of WordPress, and all the applicable plugins. We will provide you a report and an estimate to get things fixed up before we sign you up for a maintenance plan.

Note: We may need your hosting and domain hosting access also to complete a full evaluation.

What if I have multiple websites?

The fees mentioned above are per site. At this time we do not offer discounts on multiple websites. But please let us know if this is something you would like.

Do you support WordPress multisite?
We currently do not support WordPress multi-site networks although we may offer these services some day.
What if an update breaks my site?
Your website is immediately rolled back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, special plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.
Do you offer a guarantee?
Yes, we offer a 30-day money back guarantee on maintenance. If at any time you feel like you haven’t received the service you signed up for, you will get your money back. This only goes back 30 days. We do not offer refunds for prior month’s services.
30 Day Money Back Guarantee by Doctor Micro